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This month, the renowned magazine The Enterprise World has featured our Managing Director, Agathi Kanellou, in an exclusive interview. In this article, Agathi shares her strategic vision, commitment to sustainability, and focus on technological innovation that have driven MCI Group’s growth and success. We are proud to have such inspiring leadership that continues to make a global impact in health and risk management.

MCI Group proudly unveils its new offices in Puerto Plata, Dominican Republic, with the launch of MCI LATAM. Building on over 30 years of expertise, MCI LATAM extends our trusted healthcare assistance and cost containment services to Latin America, continuing the excellence established by MCI Assist and Medical Claims International.

The holiday season brings joy, but unexpected healthcare expenses can disrupt the festivities. Proactive planning, like scheduling routine check-ups, ensuring safety during activities, and staying informed about insurance coverage, helps prevent seasonal health costs. From packing health kits for travel to encouraging healthy habits, these strategies safeguard your well-being and finances. Celebrate without stress by taking steps to prioritize health and avoid unplanned medical bills. Prepare now to focus on creating cherished holiday memories.

As we close the year, MCI Group reflects on groundbreaking achievements that define our global leadership in medical assistance and cost containment. Under the guidance of CEO Fatima Guillen and Managing Director Agathi Kanellou, we’ve earned prestigious awards, expanded into new markets, and showcased operational excellence across the globe.From winning the Best International Assistance Company Award to achieving new sustainability certifications, our accomplishments underscore our commitment to innovation, responsibility, and excellence. Empowered by exceptional leadership, we look forward to 2024 with a renewed dedication to transforming the global healthcare landscape.

Medical Claims Internacional: Leading Risk Management and Travel Assistance SolutionsSince 1992, Medical Claims Internacional has been at the forefront of providing tailored risk management and travel assistance services. Specializing in health management for clients worldwide, the company excels in offering innovative, high-quality solutions without compromising on excellence. With a deep understanding of medical risks and a proven track record in adapting to evolving industry needs, Medical Claims Internacional serves a diverse portfolio of clients, including corporations, public entities, NGOs, and insurance companies. Their expertise and commitment to superior service make them a trusted partner in the global health and risk management sector.

MCI Group is proud to announce its participation in the prestigious IAG Global Bratislava 2024. The event, which brought together industry leaders and experts from around the world, provided a platform to discuss the latest trends and innovations in the global assistance industry.Our team had the opportunity to collaborate with renowned professionals and showcase our commitment to providing exceptional services. We are honored to have been recognized with the Corporate Social Responsibility Award, a testament to our dedication to giving back to the community and making a positive impact.

In the wake of the devastating DANA floods in Valencia, our team felt compelled to take action. Thanks to the generosity of our employees, we were able to provide much-needed relief to those affected. From essential medical supplies to protective gear, our donations made a tangible difference in the recovery efforts.

Discover how the recent collaboration between the Generalitat and private healthcare providers enhances international healthcare assistance. Learn how MCI and MCI Assist leverage this agreement to deliver superior patient care, streamline operations, and improve client satisfaction in Spain.

MCI Group has renewed its ISO 37301 certification, reflecting our unwavering commitment to ethical business practices and regulatory compliance. This international standard guides us in maintaining robust systems that ensure adherence to laws and ethical standards. Key enhancements this year include refined compliance policies, risk management processes, and ongoing employee training to foster a culture of integrity. For our clients, this renewal reinforces our dedication to transparency and trust in all our operations.

MCI Group is proud to announce our achievement of ISO 26000 certification, underscoring our commitment to sustainability and corporate social responsibility. This certification highlights our dedication to ethical practices, community involvement, and environmental stewardship. Key initiatives include enhancing transparency, fostering fair labor practices, and minimizing our environmental impact. For our clients, this certification reaffirms our commitment to operating responsibly and contributing positively to society.