About us
Medical Claims International (MCI) offers customized solutions in Cost Containment, Assistance Management and Administration, ensuring a leading position in Spain, Portugal, Mediterranean countries and Latin America.
Medical Claims International (MCI) has developed a wide range of services specifically designed to meet the needs of all our clients.
Our Mission
We Transform Medical Spending into Real Value
At Medical Claims International, we lead healthcare cost containment through smart, transparent, and client-tailored solutions. Our model combines advanced technology, specialized medical management, and strong negotiation capabilities to optimize spending without losing sight of what matters most: the quality of care.
We help insurance companies and international organizations improve their performance by ensuring efficient, sustainable, and patient-centered processes.
Our Vision
At Medical Claims International, we lead medical cost containment in Europe with smart, ethical, and sustainable solutions.
Our commitment combines cutting-edge technology, auditable processes, and a human-centered approach to ensure operational efficiency, financial transparency, and patient well-being.
With over two decades of experience, we work alongside insurers, hospitals, and international organizations to transform medical management into real value: fewer unjustified costs, higher quality of care, and better outcomes.
Corporate Values
Agility and Adaptability: We respond with flexibility and speed to the changing needs of the market, designing tailor-made procedures for each client.
Ethical and Human-Centered Innovation: We believe in technology and R&D not only as tools for efficiency, but as means to improve people’s lives within a strictly ethical framework.
Transparency and Trust: We act with honesty in advising and negotiating, building strong and lasting relationships with clients and providers.
Excellence in Management: We are driven by continuous improvement and operational rigor, ensuring measurable results in the reduction of unnecessary costs.
Sustainable Commitment: We seek a responsible balance between economic savings and social responsibility, ensuring that each process generates a positive long-term impact.
Our Team
Thanks to the close relationship existing among our company staff we are sure that we definitely have achieved our goal, although we keep on striving to improve our services.
Fatima Guillen
(CEO)
Dr. Pablo Gonzalo
(Medical Director)
Agathi Kanellou
(Global Chief Operating Officer)
Daniel Galan
(Head of Administration and Financial Departmen)
Marcela Herrera
(Managing Director - MCI Assist)
Why Choose Us
Cost Containment
The power of managing the largest volume
Medical Claims Administration
Unparalleled level of service
Security Assistance
Rapid security during a crisis
Repatriation Services
Air Ambulance & Medical Escort services
Medical Claims International makes the difference
We help organizations achieve smarter control of healthcare spending without compromising quality, ethics, or patient outcomes. At Medical Claims International, our approach combines deep medical expertise, advanced technology, and transparent processes to deliver measurable savings and long-term value. Our team designs customized cost containment strategies tailored to each client’s operational reality. Through agile case management, expert medical audits, and ethical negotiations with providers, we ensure every decision is justified, traceable, and aligned with international best practices.
Containment with Quality and Trust
We believe that trust is built through clarity. That’s why we operate with complete transparency at every stage, offering clear reports, auditable processes, and open communication with insurers, providers, and partners. Innovation drives our results, but ethics guide our actions. By combining technology with human expertise, we improve efficiency without compromising the quality of care or patient dignity. Partnering with Medical Claims International means working with a European leader committed to sustainable savings, operational excellence, and responsible global healthcare management.
RELIABLE AND FLEXIBLE COMPANY
Our main target is settling a transparent, accurate and easy to do claims management process reducing costs for all parts involved in the claims sector and providing excellent service at the same time.
© 2022 All Rights Reserved.