Puerto Plata, Dominican Republic – December 2024
MCI Group is proud to announce the opening of its new offices in Puerto Plata, Dominican Republic, with the launch of MCI LATAM, the newest addition to the MCI family. This new entity brings over 30 years of expertise in the travel health sector, building on the success of MCI Assist and Medical Claims International. MCI LATAM is dedicated to delivering the same high-quality, transparency and trust -based healthcare assistance and cost containment services across Latin America that have made our European operations so successful.

A New Chapter In Latin America
With MCI LATAM, MCI Group aims to optimize its services in Latin America by acting on-site and providing comprehensive, tailored solutions for the region. This expansion reflects our commitment to offering seamless and efficient healthcare services throughout the Americas.
Strategic Location in Puerto Plata
Our office in the Puerto Plata Free Trade Zone offers a unique strategic advantage for providing exceptional medical assistance services across the region. Puerto Plata’s proximity to the Caribbean’s busiest cruise port, luxury tourist infrastructure, and vibrant local culture makes it an ideal location for supporting both travelers and partners.

- International Access via the Cruise Port: Seamless connections for global travelers.
- Support for a Growing Digital Nomad Community: Tailored services for evolving global needs.
- Perfectly Positioned for Regional Connectivity: Ensuring high-quality medical assistance throughout the Americas.
Expertise in Cost Containment and Medical Assistance
Expertise in Cost Containment and Medical Assistance

MCI LATAM specializes in cost management services, helping our partners reduce expenses while ensuring that their members receive high-quality care. Our solutions include:
- Negotiating competitive rates with healthcare providers.
- Managing complex billing and payment processes.
- Offering innovative GOP (Guarantee of Payment) placement solutions.
Commitment to Regional Expertise
With a deep understanding of Latin American healthcare systems and regional regulations, MCI LATAM is uniquely positioned to provide seamless, personalized, and culturally relevant support to meet the specific needs of the region.
Looking Ahead
The opening of MCI LATAM’s office in Puerto Plata marks an exciting new chapter for MCI Group as we expand our footprint in the Americas. With our years of experience and expertise in the travel health sector, MCI LATAM is committed to delivering innovative, cost-effective healthcare assistance solutions that enhance the well-being of all travelers across the region.

